{"id":2274,"date":"2024-03-21T09:16:41","date_gmt":"2024-03-21T08:16:41","guid":{"rendered":"https:\/\/www.hes.de\/unser-wertesystem\/"},"modified":"2026-09-01T15:27:15","modified_gmt":"2026-09-01T13:27:15","slug":"our-values-system","status":"publish","type":"page","link":"https:\/\/www.hes.de\/en\/responsibility\/social-responsibility\/our-values-system\/","title":{"rendered":"Our Values System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2274\" class=\"elementor elementor-2274 elementor-1223\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f892065 e-flex e-con-boxed e-con e-parent\" data-id=\"3f892065\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d260698 e-flex e-con-boxed e-con e-parent\" data-id=\"3d260698\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-139f1055 e-con-full e-flex e-con e-child\" data-id=\"139f1055\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-13193565 e-con-full e-flex e-con e-child\" data-id=\"13193565\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75510981 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"75510981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our Values System for Greater Goal Orientation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eaabf4b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eaabf4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In autumn 2022, the value system of Hermes Einrichtungs Service was created, developed by employees for employees. It serves as a comprehensive tool for orientation and as a practical instrument in our daily work. The collaborative approach for its development received significant and grateful approval from all participants. The result: The participants actively integrated the new value system into their work processes during its creation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5670b009 e-flex e-con-boxed e-con e-parent\" data-id=\"5670b009\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9728d3 e-con-full e-flex e-con e-child\" data-id=\"d9728d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5fa86834 e-con-full e-flex e-con e-child\" data-id=\"5fa86834\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-250a454a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"250a454a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Through the HES strategy, we are familiar with the alignment and vision of Hermes Einrichtungs Service. As a result, we have clear goals and milestones in mind on the path to their realization. Each individual contributes directly or indirectly to the realization of the HES vision through their work. <\/p><p>To ensure a targeted implementation of our tasks, the HES mission statement has been expanded with a new, significant tool: the HES value system. The goal is to promote a values-oriented and responsible shared identity among all employees. The HES value system provides us with relevant points of orientation and guides us in our daily actions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ccea160 e-flex e-con-boxed e-con e-parent\" data-id=\"4ccea160\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fbf3404 e-con-full e-flex e-con e-child\" data-id=\"7fbf3404\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-239350e8 e-con-full e-flex e-con e-child\" data-id=\"239350e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f62dd4d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3f62dd4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our values<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b91c2b7 faq100 elementor-widget elementor-widget-ucaddon_uc_icon_accordion\" data-id=\"1b91c2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_uc_icon_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Icon Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.hes.de\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.hes.de\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Icon Accordion *\/\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 *{\n\tbox-sizing: border-box;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_container .uc-heading{\n\tcursor:pointer;\n    display:flex;\n    align-items:center;\n    transition:0.3s;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_container .uc-heading span.bbb{\n\tdisplay:block;\t  \n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_ac_box.uc-item-active span.uc_dactive{\n\tdisplay:none;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_ac_box:not(.uc-item-active) span.uc_active{\n\tdisplay:none;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_icon_holder,\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_icon_spacing{\n  flex-grow:0;\n  flex-shrink:0; \n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_content{\n\tdisplay: none;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_icon{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n  transition:0.3s;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_icon svg{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_expand_inside{\n  display:flex;\n  justify-content:center;\n  align-items:center;\n  line-height:1em;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_expand_inside svg{\n  height:1em;\n  width:1em;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_expand,\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_expand_spacing{\n  flex-grow:0;\n  flex-shrink:0;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .ue_title{\n  flex-grow:1;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_ac_box:last-child{\n  margin-bottom:0px;\n}\n\n#uc_uc_icon_accordion_elementor_1b91c2b7 .uc_ac_box{\n  overflow:hidden;\n}\n\n<\/style>\n\n<div class=\"uc_material_accordion  \"  id=\"uc_uc_icon_accordion_elementor_1b91c2b7\" data-name=\"\" data-closeothers=\"true\"  data-scrolltohead=\"off\">\n  <div class=\"uc_container uc-items-wrapper\">\n    \n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item1\" class=\"uc_ac_box  elementor-repeater-item-8df8b63\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item1-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item1-title\" class=\"ue_title\">1. Appreciation<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item1-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item1-title\" >\n          <p><strong>We treat every person with respect, kindness, and recognition.<br \/><br \/><\/strong>What characterizes appreciation at HES?<\/p><ul><li>Respect<br \/>We view every role as equal and value each person in their individuality.<\/li><li>Friendliness<br \/>We show interest, attentiveness, and a smile to others.<\/li><li>Acknowledgment<br \/>We accept every person with their strengths and weaknesses. We appreciate and honor their work.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item2\" class=\"uc_ac_box  elementor-repeater-item-b4e20cb\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item2-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item2-title\" class=\"ue_title\">2. Willingness to change<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item2-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item2-title\" >\n          <p><strong>We are open to new things, reflect on ourselves, and approach changes with courage.<br \/><\/strong><br \/>What characterizes willingness to change at HES?<\/p><ul><li>Openness<br \/>We approach changes around us with openness. From encounters with the new, we want to learn for the future.<\/li><li>Responsibility<br \/>We critically reflect on our own habits and seek feedback from external sources. We focus on the development of individuals and the company.<\/li><li>Courage<br \/>We boldly embark on new paths and pursue new approaches with passion.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item3\" class=\"uc_ac_box  elementor-repeater-item-737588b\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item3-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item3-title\" class=\"ue_title\">3. Empathy<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item3-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item3-title\" >\n          <p><strong>We put ourselves in the shoes of others, act with compassion, and consider the needs of other teams and colleagues in our decisions<\/strong>.<br \/><br \/>What characterizes empathy at HES?<\/p><ul><li>Humanity<br \/>We appreciate the diversity of our colleagues, have a positive attitude towards them, and act with compassion.<\/li><li>Understanding the Needs of Others<br \/>We understand the perspectives and needs of other teams and business partners and incorporate them into our work and decision-making.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item4\" class=\"uc_ac_box  elementor-repeater-item-6757505\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item4-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item4-title\" class=\"ue_title\">4. Community spirit<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item4-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item4-title\" >\n          <p><strong>We work together as a team with trust, are capable of handling conflicts, and prioritize the common goal over our personal goals.<\/strong><br \/><br \/>What characterizes community spirit at HES?<\/p><ul><li>Teamorientation<br \/>We integrate ourselves into our respective teams, commit ourselves to team goals, and support each other.<\/li><li>Conflict Resolution Skills<br \/>We engage in constructive and benevolent discussions to resolve conflicts and achieve common goals.<\/li><li>Community Sense<br \/>We place the interests of HES and its employees at the center of our actions by integrating the various perspectives of departments, customers, and partners.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item5\" class=\"uc_ac_box  elementor-repeater-item-b35f2bf\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item5-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item5-title\" class=\"ue_title\">5. Customer orientation<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item5-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item5-title\" >\n          <p><strong>We proactively align our actions with the needs of our customers. <\/strong><br \/><br \/>What characterizes customer orientation at HES?<\/p><ul><li>Concept of Customer<br \/>Our customer orientation is directed towards end customers, clients, as well as the internal customers of our work.<\/li><li>Customer Needs<br \/>We proactively align our actions with the needs of our internal and external customers, while maintaining the highest quality standards.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n\n<div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item6\" class=\"uc_ac_box  elementor-repeater-item-653fb3a\">\n  <div class=\"uc-heading uc_trigger\" role=\"button\" aria-controls=\"uc_uc_icon_accordion_elementor_1b91c2b7_item6-content\" tabindex=\"0\" aria-expanded=\"false\">\n    \n          <div class=\"ue_icon_holder\">\n        <div class=\"ue_icon\"><i class=''><\/i><\/div>\n      <\/div>\n      <div class=\"ue_icon_spacing\"><\/div>\n        \n    <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item6-title\" class=\"ue_title\">6. Solution orientation<\/div>    \n    \n          <div class=\"ue_expand_spacing\"><\/div>\n      <div class=\"ue_expand\">\n        <div class=\"ue_expand_inside\">\n          <span class=\"uc_dactive bbb ue_accordion_icon\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5882\" y=\"13.9077\" width=\"2.8236\" height=\"18.1845\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n          <span class=\"uc_active bbb ue_accordion_icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"a\" width=\"46\" height=\"46\" viewBox=\"0 0 46 46\"><defs><style>.b{fill:#0091cd;}.c{fill:#fff;}<\/style><\/defs><rect class=\"b\" width=\"46\" height=\"46\" rx=\"10.5609\" ry=\"10.5609\"><\/rect><rect class=\"c\" x=\"21.5865\" y=\"13.9184\" width=\"2.8269\" height=\"18.1632\" transform=\"translate(46 0) rotate(90)\"><\/rect><\/svg><\/span>\n        <\/div>\n      <\/div>\n        \n  <\/div>\n  \n  <div id=\"uc_uc_icon_accordion_elementor_1b91c2b7_item6-content\" class=\"uc_content\" role=\"region\" aria-labelledby=\"uc_uc_icon_accordion_elementor_1b91c2b7_item6-title\" >\n          <p><strong>We refrain from blame and focus on finding solutions to problems. <br \/><\/strong><br \/>What characterizes solution orientation at HES?<\/p><ul><li>Pragmatism<br \/>We promote and demand goal-oriented solutions and establish short decision-making processes.<\/li><li>Error Culture<br \/>We understand that mistakes can happen. What is important to us is that we learn from them.<\/li><\/ul>\n     \n    \n     \n    \n  <\/div>\n<\/div>\n\n  <\/div>\n<\/div>\n<!-- end Icon Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4259e816 e-flex e-con-boxed e-con e-parent\" data-id=\"4259e816\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f85a51a e-con-full e-flex e-con e-child\" data-id=\"6f85a51a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-408b38d8 e-con-full e-flex e-con e-child\" data-id=\"408b38d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-754d15f2 hes-hero__title elementor-widget elementor-widget-heading\" data-id=\"754d15f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Working together for a sustainable future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-467427f4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"467427f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Discover our ongoing cultural change, which is characterised by courage and commitment. Find out more about the diversity at Hermes Einrichtungs Service and our holistic corporate responsibility strategy, which pursues ambitious goals in order to assume both ecological and social responsibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3db8e838 e-con-full e-flex e-con e-child\" data-id=\"3db8e838\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d3eeed0 e-grid e-con-full e-con e-child\" data-id=\"d3eeed0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-75d616ea e-con-full teaser_card e-flex e-con e-child\" data-id=\"75d616ea\" data-element_type=\"container\" data-e-type=\"container\" href=\"\/en\/responsibility\/social-responsibility\/cultural-transformation\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-510c4a71 elementor-widget elementor-widget-image\" data-id=\"510c4a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-kulturwandel-teaser.jpg\" class=\"attachment-large size-large wp-image-16181\" alt=\"\" srcset=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-kulturwandel-teaser.jpg 360w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-kulturwandel-teaser-300x300.jpg 300w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-kulturwandel-teaser-150x150.jpg 150w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418df6f2 teaser_title elementor-widget elementor-widget-heading\" data-id=\"418df6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cultural Transformation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74049117 teaser_text elementor-widget elementor-widget-text-editor\" data-id=\"74049117\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWith courage for change, we continuously and participatively question our mindset and structures to embrace transformation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-5369ece7 e-con-full teaser_card e-flex e-con e-child\" data-id=\"5369ece7\" data-element_type=\"container\" data-e-type=\"container\" href=\"\/en\/responsibility\/social-responsibility\/diversity-at-hes\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13fb7780 elementor-widget elementor-widget-image\" data-id=\"13fb7780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-teaser-vielfalt.jpg\" class=\"attachment-large size-large wp-image-16182\" alt=\"\" srcset=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-teaser-vielfalt.jpg 360w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-teaser-vielfalt-300x300.jpg 300w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-teaser-vielfalt-150x150.jpg 150w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-791cf3d2 teaser_title elementor-widget elementor-widget-heading\" data-id=\"791cf3d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Diversity at HES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c0b9f8 teaser_text elementor-widget elementor-widget-text-editor\" data-id=\"17c0b9f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur lived diversity promotes creative, fast, and innovative progress to remain competitive amidst changes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-361aaec1 e-con-full teaser_card e-flex e-con e-child\" data-id=\"361aaec1\" data-element_type=\"container\" data-e-type=\"container\" href=\"\/en\/responsibility\/cr-strategy\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6deceb9b elementor-widget elementor-widget-image\" data-id=\"6deceb9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-cr-strategie-teaser.jpg\" class=\"attachment-large size-large wp-image-16183\" alt=\"\" srcset=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-cr-strategie-teaser.jpg 360w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-cr-strategie-teaser-300x300.jpg 300w, https:\/\/www.hes.de\/wp-content\/uploads\/2026\/09\/hes-vielfalt-beim-hes-cr-strategie-teaser-150x150.jpg 150w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c1f210e teaser_title elementor-widget elementor-widget-heading\" data-id=\"6c1f210e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CR Strategy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c6f5c65 teaser_text elementor-widget elementor-widget-text-editor\" data-id=\"2c6f5c65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOur corporate responsibility strategy pursues clear ecological and social goals \u2013 and aligns with the principles of cultural transformation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38835d5e e-flex e-con-boxed e-con e-parent\" data-id=\"38835d5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74ff1d36 elementor-widget elementor-widget-template\" data-id=\"74ff1d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"16094\" class=\"elementor elementor-16094 elementor-9877 elementor-9877\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46a9179b e-con-full e-flex e-con e-parent\" data-id=\"46a9179b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1345eb0c e-con-full e-flex e-con e-child\" data-id=\"1345eb0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-690dd987 e-con-full e-flex e-con e-child\" data-id=\"690dd987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe36a00 hes-hero__title elementor-widget elementor-widget-heading\" data-id=\"5fe36a00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you have any questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4aaac0 elementor-widget elementor-widget-text-editor\" data-id=\"1e4aaac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Get in touch with us today &#8230;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3e810a elementor-widget elementor-widget-button\" data-id=\"3a3e810a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.hes.de\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send message<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Values System for Greater Goal Orientation In autumn 2022, the value system of Hermes Einrichtungs Service was created, developed by employees for employees. It serves as a comprehensive tool for orientation and as a practical instrument in our daily work. The collaborative approach for its development received significant and grateful approval from all participants. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2290,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2274","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Our Values System \u2013 Hermes Einrichtungs Service | HES<\/title>\n<meta name=\"description\" content=\"Our values system complements the HES mission and fosters a shared, value-driven identity with clear guidance in daily work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hes.de\/en\/responsibility\/social-responsibility\/our-values-system\/\" \/>\n<meta property=\"og:locale\" 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