{"id":2311,"date":"2024-02-14T15:24:10","date_gmt":"2024-02-14T14:24:10","guid":{"rendered":"https:\/\/www.hes.de\/empfaenger\/"},"modified":"2026-09-01T17:45:19","modified_gmt":"2026-09-01T15:45:19","slug":"services-for-recipients","status":"publish","type":"page","link":"https:\/\/www.hes.de\/en\/services-for-recipients\/","title":{"rendered":"Recipient"},"content":{"rendered":"\t\t
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Strong service for you as the recipient<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Hermes Einrichtungs Service delivers large furniture, washing machines, huge televisions, and other heavy items directly to your home. The shipping is carried out exclusively on behalf of the retailer from whom you made the purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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approx. 25,000<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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deliveries per day<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We deliver large shipments directly to your living spaces.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Hermes Einrichtungs Service, also known as HES, headquartered in L\u00f6hne, Westphalia, is a company within the Otto Group and operates as a provider of logistics and services in the field of \u201c2-man-handling\u201d \u2013 and is even the market leader in this area. This means that we are usually called upon when the goods you have ordered are so large and heavy that a regular parcel service cannot deliver them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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As an end customer, unfortunately, you cannot directly commission us. Our clients are exclusively business customers, such as mail-order retailers and e-commerce platforms, manufacturers of furniture, major household appliances, and consumer electronics, as well as large furnishing stores or retail chains with their own online shops.<\/p>\n

So, if you have just ordered a new dishwasher online and your retailer works with us, soon the Hermes Einrichtungs Service will be at your door with a 2-man-team. But we do so much more for you! \u2013 By the way, are you currently expecting a shipment? Then click the button for tracking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Our goal is to inspire you!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We aim to delight all recipients with excellent quality, high punctuality, and a comprehensive, perfect service experience. For you, this means that we coordinate the desired delivery date with you and give you a phone call approximately one hour before the delivery on the day of arrival. We deliver your new sofa set or washing machine on time, carry it up to the desired floor, and place it in your living spaces. We assemble, we install, and at the end, we dispose of the packaging material \u2013 depending on the agreement with our clients. If you notify us in advance, you can also hand over your old furniture or used appliances for disposal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Over 50 years of experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Since 1974, we have been delivering furniture and large appliances under the name Hermes Einrichtungs Service. With approximately five million deliveries, we are the market leader in 2-man-delivery in Germany. Additionally, we have one of the largest 2-man-handling networks in Europe. With three hub locations in L\u00f6hne (Germany), Ansbach (Germany), and Mosina (Poland), as well as over 100 depot locations mostly operated by partners, we comprehensively meet the needs of demanding shippers and recipients alike.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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