{"id":18168,"date":"2025-05-26T17:00:00","date_gmt":"2025-05-26T15:00:00","guid":{"rendered":"https:\/\/www.hes.de\/e-commerce-statistiken-warum-die-nachfrage-nach-2-mann-handling-stetig-steigt\/"},"modified":"2026-09-23T15:19:32","modified_gmt":"2026-09-23T13:19:32","slug":"e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow","status":"publish","type":"post","link":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/","title":{"rendered":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18168\" class=\"elementor elementor-18168 elementor-14811\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5093da88 e-flex e-con-boxed e-con e-parent\" data-id=\"5093da88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71faba82 elementor-widget elementor-widget-text-editor\" data-id=\"71faba82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The German e-commerce market recorded revenue growth in 2024 for the first time since 2021. According to the German E-Commerce and Distance Selling Trade Association (BEVH), gross merchandise sales increased by 1.1 percent to \u20ac80.6 billion. For 2025, BEVH and the EHI Retail Institute forecast further growth of 2.5 percent. This development is also changing the requirements for logistics processes. Today, consumers buy not only electronics and clothing online, but also furniture, large household appliances, sports equipment and mattresses, products that require logistics solutions far beyond standard parcel delivery.<br \/><br \/>As the share of bulky goods and products requiring special handling in online shopping continues to grow, expectations of delivery services are also increasing. Standard delivery services quickly reach their limits here. What is needed are solutions that combine the transportation of heavy and bulky goods with a high level of service quality. 2-man handling, a solution specifically designed for bulky goods, is increasingly becoming the new standard for premium end customer delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac80c4 elementor-widget elementor-widget-heading\" data-id=\"1ac80c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changing Shopping Baskets: Heavy, Bulky and Demanding<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6168a287 elementor-widget elementor-widget-text-editor\" data-id=\"6168a287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The structure of e-commerce product ranges has changed noticeably. More and more retailers are expanding their product ranges to include <strong>products that were traditionally reserved for brick-and-mortar retail<\/strong>, such as washing machines, refrigerators, massage chairs or box spring beds. These products are not only bulky, but also require extensive customer advice, are sensitive to returns and place high demands on delivery.<br \/><br \/>Traditional parcel delivery is no longer sufficient for these products.<strong> 2-man handling<\/strong> services, where products are delivered to the <strong>desired location<\/strong>, unpacked and assembled, set up or connected,<strong> bridge the gap between online shopping and in-store service.<\/strong><br \/><br \/>E-commerce statistics and studies, such as those published by BEVH, show that <strong>the furniture and home furnishings segment is seeing particularly strong growth in revenue share in German-speaking markets<\/strong>. Key facts that affect delivery options include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1358061e elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1358061e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Increase in online purchases of household goods and appliances (+4.5 percent), as well as furniture and lighting (+1.2 percent)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rising customer expectations for high-value goods<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Declining acceptance of curbside delivery<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a09da elementor-widget elementor-widget-text-editor\" data-id=\"f4a09da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>But it is not only the range of products in shopping carts that has changed: consumer expectations have also risen significantly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7973648f elementor-widget elementor-widget-heading\" data-id=\"7973648f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-Commerce Customers: Demanding, Well-Informed, Uncompromising<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20614c68 elementor-widget elementor-widget-text-editor\" data-id=\"20614c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Kund*innen im Onlinehandel vergleichen die Preise, aber zunehmend auch die Lieferoptionen. Liefergeschwindigkeit bleibt wichtig, dennoch z\u00e4hlt bei Gro\u00dfwaren mehr:\u00a0<strong>Terminflexibilit\u00e4t, Zustellung an den Verwendungsort, transparente Kommunikation und Service vor Ort<\/strong>.<\/p>\n<p>2-Mann-Handling wird damit zum Differenzierungsmerkmal f\u00fcr Marken, die den\u00a0<strong>gesamten Kundenerlebniszyklus<\/strong>\u00a0steuern wollen. Wer die letzte Meile als Verl\u00e4ngerung seiner Markenwirkung begreift, investiert in Qualit\u00e4t, und nicht in Geschwindigkeit allein. Denn:\u00a0<strong>Ein schlechter letzter Eindruck wiegt schwerer als jeder Conversion-Gewinn<\/strong>. Wenn beispielsweise das neue Sofa besch\u00e4digt an der Bordsteinkante steht oder die Waschmaschinenlieferung ohne Anschlusshilfe vor der T\u00fcr endet, verlieren die Kund*innen das Vertrauen \u2013 oft irreversibel. In der Folge entstehen neue Anforderungen an die Lieferung:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b13673 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"36b13673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Zustellung im Wunschzeitfenster (mit Vorank\u00fcndigung)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Lieferung bis zum finalen Verwendungsort (inklusive Etagenservice)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mitnahme und Entsorgung von Altger\u00e4ten und Verpackung (INTERNER Link auf den Blogbeitrag \u00fcber Altger\u00e4temitnahme bei Neukauf)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Aufbau oder Inbetriebnahme direkt vor Ort<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">M\u00f6glichkeit zur direkten Feedbackabgabe nach Zustellung<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efd2987 elementor-widget elementor-widget-text-editor\" data-id=\"efd2987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Eine\u00a0<a href=\"https:\/\/geodis.com\/us-en\/blog\/e-commerce-and-customer-experience\/e-commerce-and-new-consumer-demands-how-transport-adapting\" target=\"_blank\" rel=\"noopener\">Analyse von GEODIS<\/a>\u00a0hebt hervor, dass\u00a0<strong>Verbraucher*innen zunehmend pr\u00e4zise und personalisierte Lieferungen erwarten<\/strong>. Serviceparameter wie Zustellzeitpunkt, Montage und Altger\u00e4tmitnahme werden kaufentscheidender als die Liefergeschwindigkeit allein und sind besonders bei sperrigen Waren wie M\u00f6bel und Haushaltsger\u00e4ten gefragt. Diese ver\u00e4nderte Erwartungshaltung hat direkte Auswirkungen auf die Gestaltung logistischer Prozesse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72d572c2 elementor-widget elementor-widget-heading\" data-id=\"72d572c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">E-Commerce-Statistiken: 2-Mann-Handling als strategischer Faktor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4187652f elementor-widget elementor-widget-text-editor\" data-id=\"4187652f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>F\u00fcr H\u00e4ndler ist das 2-Mann-Handling inzwischen wettbewerbsrelevant: Wer anspruchsvolle Produkte anbietet, sollte auch eine Dienstleistung mitliefern, die diesem Anspruch gerecht wird. Gleichzeitig entstehen st\u00e4ndig neue Gesch\u00e4ftsfelder:\u00a0<strong>White-Glove-Service, Same-Day-Spezialzustellungen, nachhaltige R\u00fccknahmelogistik oder Kombiangebote mit Installation und Montage<\/strong>. Das klassische Fulfillment entwickelt sich weiter, hin zu einem erlebnisorientierten, hybriden Logistiksystem, das Markenversprechen bis in die eigenen vier W\u00e4nde verl\u00e4ngert.<\/p><p>In aktuellen\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/1472572\/customer-willingness-to-pay-for-premium-delivery\/\" target=\"_blank\" rel=\"noopener\">E-Commerce-Statistike<\/a>n wird deutlich, dass die Zahlungsbereitschaft f\u00fcr Zusatzservices im B2C-Bereich steigt. So ist laut Statista fast jeder Dritte (28 Prozent) der befragten Kund*innen bereit, f\u00fcr eine Lieferung am n\u00e4chsten Tag zu zahlen. Einer\u00a0<a href=\"https:\/\/www.prnewswire.com\/de\/pressemitteilungen\/same-day-lieferungen-in-deutschland-kein-luxus-mehr-zeigt-neue-dodo-studie---teure-liefergebuhren-fuhren-zu-bestellabbruchen-schneller-lieferservice-gilt-als-wichtigster-bestellfaktor-und-same-day-lieferungen-werden-fur-lebensmi-301884253.html\" target=\"_blank\" rel=\"noopener\">Studie von DODO<\/a>\u00a0zufolge z\u00e4hlen zudem\u00a0<strong>Zustellungen zu einem gew\u00fcnschten Zeitfenster (56 Prozent) sowie umweltfreundliche Lieferungen (56 Prozent)<\/strong>\u00a0zu den wichtigsten Faktoren beim Online-Einkauf. Das ver\u00e4ndert nicht nur das Logistikmodell, sondern erweitert das Wertangebot des Onlinehandels um eine neue Dienstleistungsdimension.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95bde4b elementor-widget elementor-widget-heading\" data-id=\"95bde4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Herausforderungen bei der Umsetzung: Pr\u00e4zision beim 2-Mann-Handling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf97b1 elementor-widget elementor-widget-text-editor\" data-id=\"dbf97b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ein leistungsf\u00e4higes 2-Mann-Handling-Netzwerk zu etablieren, ist eine komplexe Aufgabe. Im Gegensatz zur klassischen Paketlogistik lassen sich gro\u00dfe Volumina nicht einfach durch Skalierung abbilden. Stattdessen braucht es eine\u00a0<strong>pr\u00e4zise Koordination, gut geschultes Personal und eine fein getaktete Tourenplanung<\/strong>.<\/p><p>Einrichtungsgegenst\u00e4nde und Wei\u00dfe Ware erfordern zeitlich abgestimmte Zustellfenster, Teams mit technischer Qualifikation sowie bei Bedarf strukturierte R\u00fcckf\u00fchrl\u00f6sungen f\u00fcr Verpackungen oder Altger\u00e4te. Retourenlogistik sollte daher Bestandteil des Serviceangebots sein. Operative Herausforderungen im 2-Mann-Handling sind:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3767693 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3767693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Kapazit\u00e4tssteuerung bei stark variierender Volumenlage<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Qualifizierung von Personal f\u00fcr Montage, Kundenkontakt und Kommunikation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tourenoptimierung unter Ber\u00fccksichtigung von Geb\u00e4udestrukturen, Verkehrslage und Parkzonen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Synchronisierung mit Lagerumschlag und regionalem Routing<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7edaf7a elementor-widget elementor-widget-heading\" data-id=\"7edaf7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Digitale Integration: Transparenz schafft Vertrauen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f8c71c elementor-widget elementor-widget-text-editor\" data-id=\"9f8c71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Die steigenden Anforderungen lassen sich nur dann wirtschaftlich und zuverl\u00e4ssig erf\u00fcllen, wenn digitale Werkzeuge zur Steuerung, Planung und Kommunikation in Echtzeit verf\u00fcgbar sind \u2013 ein entscheidender Faktor bei wachsendem Sendungsvolumen und zunehmender Differenzierung der Serviceleistungen im E-Commerce. Denn\u00a0<strong>erfolgreiches 2-Mann-Handling basiert nicht allein auf Muskelkraft, sondern auch auf Datenkompetenz<\/strong>. Kund*innen erwarten digitale Kommunikation in Echtzeit, pr\u00e4zise Zeitfenster sowie Tracking mit Standort-Updates.<\/p><p>Logistikdienstleister, die diese Anforderungen abbilden wollen, ben\u00f6tigen Schnittstellen in beide Richtungen: Zu ihren Auftraggebenden, um Auftrags- und Produktdaten zuverl\u00e4ssig zu \u00fcbertragen, und zu den Endkund*innen, um Servicestatus, \u00c4nderungen und R\u00fcckmeldungen live abzubilden. So wird das operative Angebot des 2-Mann-Handlings um eine datengest\u00fctzte Erlebnislogistik erg\u00e4nzt \u2013 flexibel skalierbar und fest in moderne E-Commerce-Strukturen integriert.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72dfb17d elementor-widget elementor-widget-heading\" data-id=\"72dfb17d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fazit: Premiumlogistik wird bei sperrigen Waren zur Grundanforderung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c66a1a elementor-widget elementor-widget-text-editor\" data-id=\"65c66a1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aktuelle E-Commerce-Statistiken zeigen klar, dass Branchenwachstum vor allem auch eine neue Qualit\u00e4t in der Erwartungshaltung beinhaltet. Was gestern noch als Premiumservice galt, ist heute Teil eines neuen Standards: Zustellung bedeutet mehr als Anlieferung \u2013\u00a0<strong>sie bedeutet Erlebnis, Verbindlichkeit und Vertrauen<\/strong>. Das stetige Wachstum im E-Commerce verschiebt die Ma\u00dfst\u00e4be dessen, was Kund*innen von Logistik erwarten. 2-Mann-Handling ist daher eine Antwort auf den strukturellen Wandel im Onlinehandel sowie auf eine Kundschaft, die Komfort voraussetzt statt verhandelt.<\/p><p>Wer wie\u00a0<a href=\"https:\/\/www.hes.de\/de\/\" target=\"_blank\" rel=\"noopener\">HES<\/a>\u00a0das 2-Mann-Handling richtig denkt, denkt nicht in Transportvolumen, sondern in\u00a0<strong>Wertsch\u00f6pfung am Kundenkontaktpunkt<\/strong>. Und wer mit verl\u00e4sslichen Daten, flexibler Technologie und kundenorientierter Servicearchitektur arbeitet, schafft ein Logistikerlebnis, das Ums\u00e4tze sichert, R\u00fcckl\u00e4ufe senkt und Markentreue langfristig st\u00e4rkt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The German e-commerce market recorded revenue growth in 2024 for the first time since 2021.<\/p>\n","protected":false},"author":3,"featured_media":18169,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-18168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow - HERMES Einrichtungs Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow\" \/>\n<meta property=\"og:description\" content=\"The German e-commerce market recorded revenue growth in 2024 for the first time since 2021.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/\" \/>\n<meta property=\"og:site_name\" content=\"HERMES Einrichtungs Service\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-26T15:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-23T13:19:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"360\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"HES Redaktion\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"HES Redaktion\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/\"},\"author\":{\"name\":\"HES Redaktion\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/#\\\/schema\\\/person\\\/3953e4f72fe31ffd68835ce718a01390\"},\"headline\":\"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow\",\"datePublished\":\"2025-05-26T15:00:00+00:00\",\"dateModified\":\"2026-09-23T13:19:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/\"},\"wordCount\":1100,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.hes.de\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/hes_presse_news_nachfrage_2mann_.jpg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/\",\"url\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/\",\"name\":\"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow - HERMES Einrichtungs Service\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.hes.de\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/hes_presse_news_nachfrage_2mann_.jpg\",\"datePublished\":\"2025-05-26T15:00:00+00:00\",\"dateModified\":\"2026-09-23T13:19:32+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/#\\\/schema\\\/person\\\/3953e4f72fe31ffd68835ce718a01390\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.hes.de\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/hes_presse_news_nachfrage_2mann_.jpg\",\"contentUrl\":\"https:\\\/\\\/www.hes.de\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/hes_presse_news_nachfrage_2mann_.jpg\",\"width\":360,\"height\":360,\"caption\":\"E-Commerce-Statistiken: Warum die Nachfrage nach 2-Mann-Handling stetig steigt\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.hes.de\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\\\/\\\/www.hes.de\\\/en\\\/category\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.hes.de\\\/en\\\/\",\"name\":\"HERMES Einrichtungs Service\",\"description\":\"Marktf\u00fchrer im 2-Mann-Handling\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.hes.de\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.hes.de\\\/en\\\/#\\\/schema\\\/person\\\/3953e4f72fe31ffd68835ce718a01390\",\"name\":\"HES Redaktion\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g\",\"caption\":\"HES Redaktion\"},\"url\":\"https:\\\/\\\/www.hes.de\\\/en\\\/author\\\/hes-redaktion\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow - HERMES Einrichtungs Service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/","og_locale":"en_US","og_type":"article","og_title":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow","og_description":"The German e-commerce market recorded revenue growth in 2024 for the first time since 2021.","og_url":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/","og_site_name":"HERMES Einrichtungs Service","article_published_time":"2025-05-26T15:00:00+00:00","article_modified_time":"2026-09-23T13:19:32+00:00","og_image":[{"width":360,"height":360,"url":"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg","type":"image\/jpeg"}],"author":"HES Redaktion","twitter_card":"summary_large_image","twitter_misc":{"Written by":"HES Redaktion","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#article","isPartOf":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/"},"author":{"name":"HES Redaktion","@id":"https:\/\/www.hes.de\/en\/#\/schema\/person\/3953e4f72fe31ffd68835ce718a01390"},"headline":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow","datePublished":"2025-05-26T15:00:00+00:00","dateModified":"2026-09-23T13:19:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/"},"wordCount":1100,"commentCount":0,"image":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#primaryimage"},"thumbnailUrl":"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg","articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/","url":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/","name":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow - HERMES Einrichtungs Service","isPartOf":{"@id":"https:\/\/www.hes.de\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#primaryimage"},"image":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#primaryimage"},"thumbnailUrl":"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg","datePublished":"2025-05-26T15:00:00+00:00","dateModified":"2026-09-23T13:19:32+00:00","author":{"@id":"https:\/\/www.hes.de\/en\/#\/schema\/person\/3953e4f72fe31ffd68835ce718a01390"},"breadcrumb":{"@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#primaryimage","url":"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg","contentUrl":"https:\/\/www.hes.de\/wp-content\/uploads\/2026\/07\/hes_presse_news_nachfrage_2mann_.jpg","width":360,"height":360,"caption":"E-Commerce-Statistiken: Warum die Nachfrage nach 2-Mann-Handling stetig steigt"},{"@type":"BreadcrumbList","@id":"https:\/\/www.hes.de\/en\/e-commerce-statistics-why-demand-for-2-man-handling-continues-to-grow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.hes.de\/en\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/www.hes.de\/en\/category\/blog\/"},{"@type":"ListItem","position":3,"name":"E-Commerce Statistics: Why Demand for 2-Man Handling Continues to Grow"}]},{"@type":"WebSite","@id":"https:\/\/www.hes.de\/en\/#website","url":"https:\/\/www.hes.de\/en\/","name":"HERMES Einrichtungs Service","description":"Marktf\u00fchrer im 2-Mann-Handling","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hes.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.hes.de\/en\/#\/schema\/person\/3953e4f72fe31ffd68835ce718a01390","name":"HES Redaktion","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fa9747c266fee50a07c5123bbe3b3ceeb562849cfa5789a2d87c53f15cc51582?s=96&d=mm&r=g","caption":"HES Redaktion"},"url":"https:\/\/www.hes.de\/en\/author\/hes-redaktion\/"}]}},"_links":{"self":[{"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/posts\/18168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/comments?post=18168"}],"version-history":[{"count":10,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/posts\/18168\/revisions"}],"predecessor-version":[{"id":18211,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/posts\/18168\/revisions\/18211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/media\/18169"}],"wp:attachment":[{"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/media?parent=18168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/categories?post=18168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hes.de\/en\/wp-json\/wp\/v2\/tags?post=18168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}