We deliver enthusiasm

Welcome to the market leader in 2-man handling for the delivery of furniture, large electrical appliances and other heavy, sensitive goods to your customers.

Modular service packages

Discover our tailor-made shipping solutions for retailers and manufacturers of furniture, large electrical appliances, consumer electronics and much more – from just 1,000 shipments per year.

Excellent ratings

With our delivery including premium service, shopping in your store ends with a delivery experience that will delight your customers. The result: excellent NPS ratings.

2-man-handling shipping with premium service

Hermes Einrichtungs Service, or HES for short, offers chain stores, manufacturers and online stores customized shipping solutions with 2-man-handling for the delivery of furniture, large electrical appliances and much more. Our modular services can be individually tailored to your requirements and the wishes of your customers – for example, assembly, installation and removal of old appliances. Select your product group below and discover all the details of our extensive range of services that will delight your customers.

We deliver enthusiasm

Every day, we do everything we can to bring not only products, but above all exceptional delivery experiences to your customers – up to 25,000 times a day in total. We combine passion with expertise. The visible result: excellent customer ratings.

Experience since 1974

Within the Hermes group of companies and the globally active Otto Group, Hermes Einrichtungs Service is the specialist in 2-man handling. Our heart has been beating for innovative, customized logistics solutions for over 50 years. Find out all about our history, our value proposition and our extensive network here.

Send CO2-neutral

We have a long tradition of environmental and climate protection. Reducing CO2 is one of our top priorities. We want to supply Germany’s largest cities and conurbations with electric vehicles by 2030.
Strong expertise in a large network

With over 8,000 employees at our headquarters, three logistics centers and over 50 depots across the country, as well as a strong international partner network, we supply more than six million private households in Germany and neighboring countries every year.

Locations & Network
> 5 Mio.

Shipments per year

Social responsibility

We are aware of our social responsibility, which is deeply rooted in our corporate philosophy. Find out more about numerous initiatives and commitments at various levels – and our clear, ambitious goals to help shape the future of our society in a positive way.
Deliveries per day

News & Stories

Discover the latest updates and inspiring stories from HES. Find out how we are driving innovation and shaping the future. Stay informed and inspired – be part of our corporate journey!

Top service, completely handled within the scheduled time frame. Cooktop and oven swiftly installed and tested, leaving everything in good order by two friendly, knowledgeable technicians.

An enthusiastic customer

A large armchair was delivered by two very friendly gentlemen. They unpacked it and placed it in the desired location. From scheduling the appointment to the delivery, everything went smoothly.

An enthusiastic customer

Ordered two large electrical appliances within a short period, received very punctual delivery. The staff were very friendly and took away the packaging waste and old appliances.

An enthusiastic customer

Do you have any questions?

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