The Market Leader in 2-Man Handling

With three logistics centers, over 50 locations and depots in Germany, around 8,000 perfectly coordinated employees, and several strong partners in Europe, we deliver furniture, large appliances, and much more in 2-man handling with premium service.

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Excellent Service for All Needs

Hermes Installation Service delivers reliable top-notch services every day with great passion and expertise. Our goal is to inspire our most demanding clients as well as the end customers we serve.

Our Mission Statement
Approximately 8,000

enthusiastic employees

Let yourself be inspired by the market leader

As part of the Hermes Group and thus the globally operating Otto Group, Hermes Einrichtungs Service GmbH & Co. KG has been delivering furniture and large appliances to end customers for over 50 years, offering first-class full-service.

With our new slogan, we simplify and capture what our entire team of around 8,000 employees achieves every day: We deliver enthusiasm. Learn all about our high quality standards, how we prioritise customer satisfaction, and how we can measure fulfilment.

We combine passion with expertise

Through seamless coordination of all processes, we offer unique services that are tailored to the wishes and needs of our customers – even the unspoken ones. Our continuous pursuit of excellence drives us to create exceptional delivery experiences every day. And our hearts beat for innovative solutions that inspire both our clients and their end customers.

A vast network for outstanding performance

The modern headquarters and largest logistics center of Hermes Installation Service are located in Löhne, Westphalia. From there, all logistical processes are managed: the goods are introduced through 3 logistics centers, distributed to over 50 depots spread across the country, and delivered to end customers according to agreed-upon schedules – carried into living spaces, assembled, connected, installed, and packaging materials disposed of.

Locations & Network
60

locations in Germany

European Foreign Countries? We’ve got you covered too!

Delivering large and heavy goods requires a strong team. Together with our European partners, we offer a vast 2-man handling network – the combined expertise of market-leading specialists. This ensures reliable cross-border deliveries to your customers.

Management Board & Department Heads

Experienced leaders and top managers with years of experience ensure that Hermes Installation Service runs like a well-oiled machine. Get to know the responsible individuals for customer integration, internationalization, HUBs, innovation, IT, logistics, marketing, people, projects, quality, sales, environment, and much more.

Our Milestones – Since 1974

For over 50 years, we have been delivering furniture and, to put it in classic terms, brown and white goods under the name Hermes Installation Service in 2-man handling. Over time, shipment volumes have reached the mid-three-digit million range – or, more accurately, have been handed over to the happy recipients. But if you take a closer look at our history, it actually dates back to 1958.

News & Stories

Discover the latest updates and inspiring stories from HES. Find out how we are driving innovation and shaping the future. Stay informed and inspired – be part of our corporate journey!

Do you have any questions?

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