We, HERMES Einrichtungs Service GmbH & Co. KG (“HES”), take the protection of your privacy and personal data very seriously. We therefore attach great importance to ensuring that your data is secure and that the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR), are complied with during data processing. Furthermore, we use technical and organisational measures to ensure that your data is optimally protected against unauthorised access by third parties.
Personal data – the law also speaks of personal data – is personal information that allows conclusions to be drawn about your identity as a natural person. This includes, for example, information such as name, address, telephone number or e-mail address, but also information about surfing behaviour, provided that this information can be directly or indirectly assigned to you. Data about legal entities is not personal data and does not fall within the scope of this Privacy Notice.
When you access the Hermes website, certain data is automatically recorded and temporarily stored. This is mainly technical data (e.g. Internet browser, operating system or time of page access). (For details, see section 2)
In principle, you can use the Hermes website without disclosing your personal data. However, if you log in with your Hermes user account, we can identify you based on the data provided there. If you also contact us via the Hermes website, we collect and process your personal data for the purpose of contacting you.
Every time the Hermes website is accessed, certain data from the accessing device is automatically recorded by our web servers and temporarily stored. The following data is collected:
This data is collected to ensure the functionality of the website. Furthermore, the data is used to ensure the security of our information technology systems. An evaluation of the data for marketing purposes or profiling does not take place in this context.
The legal basis for the collection and temporary storage of the data is Art. 6 (1) (f) GDPR. Our legitimate interest in data processing lies in ensuring the functionality of the website and the security of the information technology systems.
The data will be anonymised as soon as it is no longer necessary to achieve the purpose for which it was collected.
Clients have the option of logging in to our website with their Hermes user account or registering for it.
As part of the registration process, we process the following data that we need from you to process and provide Hermes transport services: company, title, name, department, address, telephone number, e-mail address. For certain payment methods, the account holder including bank details.
To log in we need the following data: username and password
We process this data exclusively for the purpose of providing and providing you with the services of the Hermes user account and the services of the Hermes Service. A transfer to third parties will only take place if this is necessary for the provision of Hermes services or maintenance work.
The user accounts for an employee can be created by the HES client ADMIN.
A transfer to countries outside the European Union is not planned.
Use for advertising purposes – in particular sending the Hermes newsletter – will only take place if you have expressly consented to this.
The legal basis for data processing in connection with the Hermes user account and the Hermes service is Art. 6 (1) (b) GDPR and, if you have given us consent for the processing of your data, Art. 6 (1) (a) GDPR.
Your Hermes user account can be used by you as long as you do not delete it using the function in the user account or otherwise terminate it vis-à-vis us. After deletion of the account or after other termination of the contract, we will delete or anonymize the personal data as soon as we no longer need it for the execution of the contract. If we are legally obliged to store the data, we will first block it and only delete or anonymize it after the expiry of the statutory retention periods.
You can correct your data at any time in your Hermes user account.
Our website uses cookies. Cookies are small text files that can be stored in the Internet browser or by the Internet browser on the User’s end device. Cookies regularly contain a characteristic string of characters that allows the browser or the end device to be uniquely identified when the website is called up again. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure.
Cookies that are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services.
There are different types of cookies used on this website. A distinction must be made between:
The functional cookies used by this Hermes website (first-party cookies) include temporary session cookies and permanent cookies. In the persistent cookies, the website stores information in order to remember your personal user preferences and to improve your user experience on your next visit (e.g. the language settings you have selected). In the temporary session cookies, the website stores technical information that is necessary for the functioning of the website. The storage period of these cookies depends on the periods specified in this section.
In general, you can use the cookie banner as well as your web browser to make settings that prevent the storage of cookies or the execution of analysis technologies. In addition, all cookies can be manually deleted at any time. You can also access the settings menu and change your settings at a later time via the cookie icon.
