
Proper E-Bike Handover: Safe Delivery, Assembly and Battery Check
E-Bikes Need More Than Just Delivery: Battery Checks, Assembly and Digital Set-Up Make the Handover a Crucial Service Moment for a Safe Start

E-Bikes Need More Than Just Delivery: Battery Checks, Assembly and Digital Set-Up Make the Handover a Crucial Service Moment for a Safe Start

Leadership Without Close Control: Janis Busekrus Shows How New Leadership at HES Is Transforming Day-to-Day Client Service Through Clarity, Trust and Personal Responsibility.

With the first warm days, the peak season for garden furniture begins. Especially for bulky products, the last mile plays a key role in shaping the overall customer experience.

New Leadership is reflected not in mission statements, but in the way people work together every day.

Poland has firmly established itself as a furniture manufacturer in the European market, with only China exporting more furniture to Europe.

Ordering a sofa online takes just a few clicks, and the purchase is complete.

Order today, receive tomorrow – ideally at a preferred time: expectations for speed and flexibility in logistics have intensified dramatically in recent years.

Growth brings complexity: more teams, more interfaces and more decisions. What used to work through clear hierarchies and centralised management is increasingly reaching its limits in a fast-paced, customer-focused environment.

Die europäische Gesetzgebung verändert die Spielregeln im Produktlebenszyklus. Mit dem EcoDesign for Sustainable Products Regulation (ESPR) hat die EU Weichen für einen verpflichtenden Digitalen Produktpass (DPP) gestellt, der ab 2027 schrittweise eingeführt werden soll.

Digital marketplaces are transforming the retail business for bulky goods. They bring together product ranges, coordinate services and connect logistics systems to create a seamless customer experience.