Tailored delivery instead of a one-size-fits-all solution: with Smart and Premium, HES combines efficiency, flexible services and individual choices for end customers.
E-Bikes Need More Than Just Delivery: Battery Checks, Assembly and Digital Set-Up Make the Handover a Crucial Service Moment for a Safe Start
Leadership Without Close Control: Janis Busekrus Shows How New Leadership at HES Is Transforming Day-to-Day Client Service Through Clarity, Trust and Personal Responsibility.
With the first warm days, the peak season for garden furniture begins. Especially for bulky products, the last mile plays a key role in shaping the overall customer experience.
Transparency has become a fundamental performance feature…
New Leadership is reflected not in mission statements, but in the way people work together every day.
Poland has firmly established itself as a furniture manufacturer in the European market, with only China exporting more furniture to Europe.
Ordering a sofa online takes just a few clicks, and the purchase is complete.
Order today, receive tomorrow – ideally at a preferred time: expectations for speed and flexibility in logistics have intensified dramatically in recent years.
Growth brings complexity: more teams, more interfaces and more decisions. What used to work through clear hierarchies and centralised management is increasingly reaching its limits in a fast-paced, customer-focused environment.
