Furniture assembled, but the packaging is left behind? For many customers, this is where convenience ends. Find out why taking back cardboard and other packaging materials shapes the final impression and helps strengthen brands in the long term.
A delivery van carrying a washing machine weighing around 90 kilograms, installation and connection materials, two installers—and another 80 kilometers to the final address of the day.
The post-purchase experience—from delivery and installation to returns and removal—has become a key competitive differentiator in large-item logistics.
The last mile is becoming a brand experience: the HES Compass shows why quality, reliability and service are becoming more important for companies than speed alone.
Trust Instead of Control: Hakan Sanal demonstrates how New Leadership at the Löhne hub strengthens individual responsibility, encourages bold decision-making and motivates employees.
The 2026 World Cup is giving the TV market a major boost, with demand rising sharply. For retailers, reliable logistics are now crucial to ensure that even large TVs are delivered safely and on time.
Tailored delivery instead of a one-size-fits-all solution: with Smart and Premium, HES combines efficiency, flexible services and individual choices for end customers.
Leadership Without Close Control: Janis Busekrus Shows How New Leadership at HES Is Transforming Day-to-Day Client Service Through Clarity, Trust and Personal Responsibility.
With the first warm days, the peak season for garden furniture begins. Especially for bulky products, the last mile plays a key role in shaping the overall customer experience.
Latest company announcements, press releases and news from Hermes Einrichtungs Service. Discover insights into developments, projects and topics from the world of two-man handling logistics.
