The business areas at HES – briefly explained

The focus here is on controlling and improving all processes in the distribution centers and transportation. The smooth handling of logistics operations is at the center of attention to increase efficiency and customer satisfaction.

The employees act as the interface between the depots, clients, suppliers, and all departments at the headquarters. The main task is the operational management of the depots.

In the area of Supply Chain Management, we continuously work on optimizing supply chain processes to meet customer demands. Through innovative approaches and close collaboration, we maximize the efficiency and quality of the logistics network, setting new standards in two-person handling. End-to-end projects are managed to develop software applications, logistics solutions, and services tailored to customer needs. The goal is to create high-quality, scalable, and powerful service processes that are further enhanced by AI models. Additionally, KPIs are created and analyzed, regular audits are conducted at depot and HUB locations, and capacities are planned to ensure a smooth and efficient flow of goods.

The IT department is divided into two clusters.

Cluster ‘Products’:
Focuses on the architecture, design, implementation, and maintenance of high-quality software solutions.

Cluster ‘Services’:
Manages the operation of the IT infrastructure, oversees the management and implementation of software solutions, and provides support for the deployed solutions.

We deliver enthusiasm through sustainable responsibility, innovative products, and an international network. For HES, we ensure product-market fit while rethinking and enhancing the ecological and social benefits of our actions. Additionally, we guarantee the economically and ecologically sustainable procurement of goods, vehicles, and services.

Improving and developing the organization along with its employees is the focus of this area. Through personnel development and organizational design measures, we enhance workflow efficiency and employee satisfaction. The HR Services & Analytics team primarily handles payroll, administrative tasks, and supports recruitment and related topics.

These departments are responsible for the management and control of company decisions based on financial data and guidelines. This department ensures compliance with legal requirements and internal policies. It plays a key role in risk mitigation and legal compliance of all company activities. Additionally, the department is also responsible for the implementation and execution of various special projects and tasks.